Shipping policy
Launch & Flight Co. Shipping Policy
At Launch & Flight Co., every item you order is made just for you — printed, embroidered, or packed on demand by our production partner, Printful.
That means a bit more time to lift off, but less waste, and gear that’s worth the wait.
Fulfillment & Production
Each product is custom printed or embroidered at one of Printful’s global fulfillment centers — including the U.S., Mexico, Canada, the U.K., and Europe.
We route your order to the location closest to your delivery address whenever possible, minimizing shipping times and reducing environmental impact.
Typical production time: 2–7 business days before your order ships.
Shipping Times
After fulfillment, average delivery times are:
|
Region |
Estimated Delivery Time* |
|
USA |
3–5 business days |
|
Canada |
5–10 business days |
|
Europe |
3–8 business days |
|
Australia / New Zealand |
5–10 business days |
|
Rest of World |
10–20 business days |
*These are estimates — real-world conditions like weather, customs, or carrier delays can occasionally extend shipping times.
You’ll receive tracking information via email as soon as your order ships.
Shipping Costs
Shipping rates are automatically calculated at checkout based on product type, weight, and destination.
Because each item is made to order, products in a single order may ship separately at no extra cost to you.
Lost or Damaged Packages
If your order arrives damaged or goes missing in transit, contact us at hello@paraglidingflight.com within 30 days of delivery (or the expected delivery date).
We’ll work with Printful to make it right — whether that means a replacement or refund.
Sustainability
We produce everything on demand — no bulk inventory, no overproduction.
Your order is made only when you make it, reducing waste and helping us keep our environmental footprint light.
Questions
If you have any questions about shipping, fulfillment, or delivery times, reach out to support@paraglidingflight.com — we’re happy to help.
Summary
Your gear is made-to-order, shipped globally, and built for pilots who understand patience is part of the climb.